When you buy a new carpet, you’re often pitched a 20 or 25-year warranty against stains and wear. But what the salesperson often forgets to mention is the fine print on page 12 of the warranty handbook.
Mandatory Professional Cleaning
Almost all major manufacturers (Shaw, Mohawk, Beaulieu) require professional Hot Water Extraction (steam cleaning) every 12 to 18 months to keep the warranty active. If you cannot provide service receipts during a claim, your warranty is legally void.
Why is This Required?
Manufacturers know that only professional-grade equipment can remove the abrasive road grit that shreds carpet fibers at the base. To them, failing to clean your carpet isn’t just an aesthetic choice—it’s "maintenance negligence."
Keep Your Receipts!
We advise all our clients to keep their ProVapeur service records in the same folder as their original purchase receipt. If you ever experience premature wear or discoloration, you will have the documentation needed to hold the manufacturer to their promise.
Protect Your Home Investment
Regular professional cleaning isn't just an expense; it's an insurance policy for your floors.
📞 Call ProVapeur: (514) 246-4440